This fall, Elements Financial is upgrading your Online Banking and mobile app to an improved Digital Banking experience — more consistent, more streamlined, and built with you in mind. You spoke, we heard. This upgrade brings together the great features of your current Online Banking, mobile app, card controls, and statements — all within a more modern, integrated Digital Banking experience.
Why We're Making This Upgrade
- A more consistent experience across all your devices
- Improved tools to better manage your money
- Stronger security controls and fraud protection
What's Improving
Here's a look at what you'll find when the upgrade arrives:
A Fresh, Modern Look
The improved design offers an enhanced experience that looks and works the same whether you're using Digital Banking online or through the mobile app.
Personalized Dashboard
You're in control. Set your profile picture, organize your accounts, display only what you need, and more.
Integrated Card Controls
Card management is now built right into Digital Banking — no separate app needed.
Centralized Statements & Documents
All your statements and documents are now available in a single, centralized hub — including account, credit card, and mortgage statements, loan bills, tax forms, and notices.
Savings Goals
Set and track your savings goals to keep you on course for your next vacation, home upgrade, or any other goal.
Shared Access
Give a trusted family member or accountant access to your account without sharing your login credentials.
Consolidated Money Movement
Most transfers and loan payments are now in one convenient form — including payments to credit cards and most loans.
Secure Messaging
Have a question? Reach our support team through a convenient, secure messaging system right inside Digital Banking.
What Stays the Same
- Your accounts, balances, and transaction history
- Your existing username and password (you'll complete a simple one-time verification the first time you log in)
- Mobile check deposits
- Quicken and QuickBooks access (note: there may be a brief delay of a few days while connections are re-established after launch)
Features Being Retired
The following features will no longer be available after the upgrade. Where possible, an improved alternative is available within Digital Banking.
- Desktop Remote Deposit Capture (retail members) — mobile deposit remains available through the mobile app
- CardSwap
- ClickSwitch
- The separate Card Control by Elements app — card controls will now built into Digital Banking
How We'll Keep You Informed
Between now and this fall, we’ll keep you informed with updates through emails, in-app notices, social media, and a dedicated page on our website.
Follow Us on Social
Stay up to date on the upgrade and everything else happening at Elements by following us on social media:
Facebook | Instagram | LinkedIn
Don’t miss a thing!
Add info@email.elements.org to your favorites or safe senders list so our emails always land in your inbox, and not your promotions folder.
For Business Members
Business members will see improvements too — including better card and payment tools built directly into Digital Banking. We’ll send dedicated communications to business members with full details well before the upgrade arrives.
Questions? We're Here.
As we get closer to launch, you'll find answers to the most common questions, introductory videos, and more on this page dedicated to the upgrade. We'll keep it updated throughout the process!
