Control your cards instantly — from desktop or mobile, no extra app needed.
Card Management is now built directly into Elements Digital Banking — on both desktop and mobile. Freeze a card, report it lost, order a replacement, manage your PIN, and more — all in one place.
If you previously used the Card Control by Elements app, please delete it from your device after the upgrade to prevent duplicate alerts. You'll need to re-register your cards and recreate any saved alerts or controls in the new platform.
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Not sure where your card is? Turn it off in seconds right from your Digital Banking. Once you find it — or get a new one — simply turn it back on. Available for both Elements credit and debit cards.
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If your card is lost or stolen, you can report it directly within Elements Digital Banking. No need to call — report it, and we'll take care of the rest.
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Stay in control of your cards by setting up specified transactions or even all transactions. Real-time alerts help you detect potential fraud as soon as it happens.
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Manage your card PIN securely without visiting a branch. Update your PIN directly within Elements Digital Banking when it's convenient for you.
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Set alerts and controls for exactly the card activity you care about — limit usage by location, merchant type, or transaction type. Set a monthly spending limit and get notified when it's exceeded.
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Heading out of town? Submit a travel notice before you leave to ensure your card works without interruption. Select your destination, travel dates, and the cards you're bringing — all from within Digital Banking.
No. When the upgraded Digital Banking launches in September, the standalone "Card Control by Elements" companion app will be retired.
All of its features — plus new ones — are now built directly into Elements Digital Banking on both desktop and the mobile app. After the upgrade, please delete the Card Control app from your device to avoid receiving duplicate alert notifications.
Yes — after the upgrade in September, you'll need to re-register your cards and recreate any alerts or controls you had set up in the previous Card Control app.
Registered users and settings from the companion app will not carry over to the new platform.
In addition to the card on/off controls you're familiar with, the integrated Card Management experience includes:
Log in to Elements Digital Banking and navigate to your card account. Card Management options will be available directly from your card account tile on both desktop and the mobile app.
Yes. All location-based, merchant-type, transaction-type, and spending-limit alerts are still available within the integrated Card Management experience in the upgraded Elements Digital Banking.
