We’re upgrading Elements Digital Banking to a faster, more intuitive experience for managing your money. Starting September 8 at 9 AM ET, digital banking will move to a view-only experience while we complete the upgrade; the new platform is back up and ready the morning of September 9. This page walks through what’s changing, organized into three parts: signing in and managing your security, getting to know your new dashboard, and everyday banking tasks. Each section below is paired with a short how-to video.

 

Login & Self-Service

1. First-Time Sign On

You'll keep using the same username and password you use today — there's no new app to download. Just update your existing Elements app from the App Store or Google Play, or go to the Elements Digital Banking website. The first time you sign in after the upgrade, you'll verify your identity and create a new password before you're in.

  • Update your existing Elements app (no new download), or sign in at the new site
  • Select "Get Started" and verify your identity with a text, email, or phone call code
  • Create and confirm your new password
  • Already done for you: funds transfers, automatic payments, and account nicknames carry over automatically
  • Set up again after you sign in: alerts, card controls, and budgeting categories/history

🎬 VIDEO 1: First-Time Sign On — verifying your identity and setting a new password.

Navigation & Dashboard

2. Dashboard Overview

Your dashboard is your new home base — view balances, recent activity, and shortcuts to the features you use most, all from one customizable screen.

  • Customize your dashboard — move, hide, and rearrange widgets to fit how you bank
  • View account balances and details in the Accounts Summary section
  • Use the search bar (upper left) to quickly find any feature or tool
  • See personalized widgets for spending activity, savings goals, and more
  • Access alerts, travel notices, documents, and statements from the More menu
  • Manage your profile and settings, or reach the Support Hub, from the top right

🎬 VIDEO 2: Dashboard Overview.

Everyday Banking

3. Make a Transfer or Loan Payment

Move money between your own accounts, send an instant transfer to another member, or make a loan payment — all from one place.

  • Transfer between your own linked accounts
  • Send an instant member-to-member transfer
  • Make a payment on a loan
  • View your transfer history

🎬 VIDEO 3: Make a Transfer or Loan Payment.